Comments on: Ooma Update after 5 Months of Use

By: oooma user dont like weird tone

oooma user dont like weird tone — Mon, 23 Nov 2009 06:33:58 +0000

i followed advice up there to get rid of the ooma tone. Waited, rebooted, etc. still the tone does not go away. it’s set to disabled… I dont particularly like the weird tone. If someone know how to fix it please my email lordwafer AT hotmail DOT com

Thx

By: Joshua Curtiss

Joshua Curtiss — Sat, 31 Oct 2009 04:31:18 +0000

Thanks for the interesting articles. Getting ready to buy ooma and move away from Vonage. I am very satisfied with Vonage, but ooma appears to meet 99.9% of Vonage’s features for a much lower price!

By: Mike B

Mike B — Fri, 09 Oct 2009 00:51:47 +0000

Regarding the hookup to the router, my Ooma would not activate when it was hooked between my modem and my router (an Apple Time Capsule). I contacted Ooma Support and they suggested that I instead connect it as a device off my router. I did so, rebooted and . . . voila! . . . the Ooma worked perfectly.

I’m not sure of the technical reasons why it may not have worked as the company suggests in its user manual, but using the alternative hookup scheme is the only way mine would work.

By: Adam Briggs

Adam Briggs — Fri, 28 Aug 2009 18:53:19 +0000

I am thankful for this article. I also have been on Ooma for about 1/2 a year now and LOVE it. Nice to meet fellow satisfied clients.

Adam

By: Larry

Larry — Fri, 28 Aug 2009 17:45:19 +0000

That network architecture doesn’t work in my house. I prefer to have the OOMA downstairs in the kitchen so that I can see and use it to check voicemails. There is only a single network connection to that location, so I must hook the OOMA up as a device on the router, or run another line to that location? No thanks!

By: Greg

Greg — Fri, 28 Aug 2009 17:18:27 +0000

Although Ooma recommends you put the device between the modem and the router, there are good reasons to put it behind the router. For instance, some people have a combined modem/router device. In my case, I monitor my bandwidth use and, like Matt, I use QoS on the router. If properly configured, QoS should do the trick.

By: Alex

Alex — Mon, 17 Aug 2009 14:10:19 +0000

I made a comment on your other post, and this is the reason you are experiencing problems. Your Ooma is hooked up wrong.

The Ooma hub should sit BETWEEN your modem and router, NOT connected as a device on the router.

Your modem should connect directly to the Ooma hub’s “Modem” port, then connect the “Home” port to the modem connection on the router… the Ooma will then always make sure it has enough data before it passes off to the router, this way you will have clear calls no matter how much data you use on your network.

Plus you can open up another port on your router for other devices.